Delivery Information

Getting every piece to your door, safely and on time.

A clear guide to how we deliver across the UK and overseas - courier services, timescales, costs, and what to expect for furniture, paint, wallpaper and everything in between.

£150
Free Mainland UK standard delivery threshold
2-4
Working days for standard UK orders
30
Days to return most items after delivery
Global
We ship overseas, duties may apply

The journey, in four steps

From checkout to your doorstep — here's roughly how long each stage takes on a standard UK mainland order.

Day 0

Order placed

Confirmation lands in your inbox straight away.

Day 1

Picked & packed

Your order is fulfilled at our warehouse, ready to hand to courier.

1-2 days

In transit

Tracking is emailed the moment your parcel is despatched.

By day 4

Delivered

Left safely at your door, or signed for - no fuss.

01 — UK Mainland

Standard & large item delivery

Multi-item orders are sent together in one shipment, so they're jointly subject to the longest lead time of any single piece - this is always flagged on the product page.

UK Mainland Deliveries
Delivery option Timescale Cost Optional Extras
Standard Sized Items 2-4 working days* £4.95 Free over £150 Next Business Day (+£9)
Large Items

Sofas, Armchairs, Chandeliers, Large Furniture etc.

2-5 working days* (unless lead time specified) £4.95 Free over £150 White Glove Service (+£27)
Paint, Wallpaper & Murals 5-7 working days* £3.95 Free over £99 N/A
Paint, Wallpaper & Mural Samples 5-7 working days* £1.95 Free over £99 N/A
NEW Gift Bouquets 2-4 working days* £4.95 Free over £150 Gift box with tissue paper, hand tied & gift message (+£2)

*Timescales can extend to 6–8 working days around promotions and bank holidays.

Murals are made to order and non-returnable; unopened, unused wallpaper rolls can be returned for credit. Not eligible for click & collect.

Mixing paint or wallpaper with homeware in one order? Free UK delivery kicks in at £150 rather than £99, since the two are picked and sent from different warehouses.


Standard items

Doorstep delivery

Left safely at your door or in a sensible safe place - no signature required. Our couriers do their best to protect every parcel in transit.

Furniture & large pieces

Ground floor delivery

As standard, larger pieces are brought to the first ground-floor door of your home - this is the default for every furniture order.

Included
By request

"White Glove" service

Want it carried to a specific room, up a floor, and packaging taken away? Simply choose this option at checkout.

Be sure to inspect the item before letting couriers take away packaging. See Returns.

£27.00
02 — Northern Ireland, Highlands & Islands

Quoted at checkout

Most orders to these postcodes are priced automatically at checkout based on volumetric weight but see guide prices below. Note: If your basket shows an error, it's usually down to a weight restriction - our team can quote you manually instead.

The following are domestic deliveries, so no customs duties apply.



Scottish Highlands
Delivery option Timescale Cost Optional Extras
Standard Sized Items 2-4 working days* £7.95 - £25.00 N/A
Large Items

Sofas, Armchairs, Chandeliers, Large Furniture etc.

Upon Request Upon Request N/A
Paint, Wallpaper & Murals 5-7 working days* £3.95 Free over £99 N/A
Paint, Wallpaper & Mural Samples 2-4 working days* £1.95 Free over £99 N/A
NEW Gift-Boxed Bouquets 2-4 working days* £7.95 - £15.00 Gift box with tissue paper, hand tied & gift message (+£2)


Northern Ireland
Delivery option Timescale Cost Optional Extras
Standard Sized Items 2-4 working days* £5.95 - £25.00 N/A
Large Items

Sofas, Armchairs, Chandeliers, Large Furniture etc.

Upon Request Upon Request N/A
Paint, Wallpaper & Murals 5-7 working days* £3.95 Free over £99 N/A
Paint, Wallpaper & Mural Samples 2-4 working days* £1.95 Free over £99 N/A
NEW Gift-Boxed Bouquets 2-4 working days* £5.95 - £15.00 Gift box with tissue paper, hand tied & gift message (+£2)


Isles (Isle of White, Isle of Man, Scilly Isles)
Delivery option Timescale Cost Optional Extras
Standard Sized Items 2-4 working days* £15.00 - £25.00 N/A
Large Items

Sofas, Armchairs, Chandeliers, Large Furniture etc.

Upon Request Upon Request N/A
Paint, Wallpaper & Murals 5-7 working days* £3.95 Free over £99 N/A
Paint, Wallpaper & Mural Samples 2-4 working days* £1.95 Free over £99 N/A
NEW Gift-Boxed Bouquets 2-4 working days* £15.00 - £25.00 Gift box with tissue paper, hand tied & gift message (+£2)
03 — International

Shipping overseas

We ship most of the AA edit around the world. Switch your shopping region using the flag selector, and shipping cost, taxes and duties will be calculated automatically at checkout.

  • Home accessories, decor, lighting & botanicalsShips overseas
  • Wallpaper & muralsUK only
  • Large FurnitureUK only
  • Fragile itemsUK only
Now shipping stateside

us.abigailahern.com

Our dedicated US store is live, stocking our signature faux botanicals with quicker delivery for customers across the United States.

Visit the US store →

Overseas orders often incur import and customs duties, which are the customer's responsibility. If your basket shows an error, it may be a weight restriction - email us your product list and address and we'll arrange a courier quote within 1–3 days.

Good to know

Delivery, answered

The questions we hear most often about getting your order home.

Where is my order? +
We'd ask you to wait at least 5 working days before getting in touch, as some items have longer lead times and deliveries outside mainland UK take a little longer. Check your order status link first - and any likely safe spots or neighbours - then email us with your order number and we'll investigate.
Will my furniture be delivered to a specific room? +
By default, furniture is brought to your curbside or the first ground-floor door. If you'd like it taken to a specific room or upper floor, with packaging removed, you can opt for this delivery upgrade at checkout.
Do you deliver to multiple addresses? +
Not currently — each order can only go to one address. If you need items sent to different places, please place separate orders.
Can I collect my order in-store? +
Not yet — but it's something we're actively exploring for 2026.
One item in my order has a longer lead time - can the rest ship first? +
Generally, everything in an order ships together once all items are ready, unless pieces are coming directly from different suppliers or warehouses (as with paint and wallpaper). We'll always email to confirm if a lead time is holding the rest of your order back.
I'm getting a "Your Order Cannot Be Shipped To Selected Address" error - what do I do?+
In some circumstances you might get this message we don’t have a shipping option available to your locality. You can speak to customerservices@abigailahern.com who can look into a special quote for you.
What if I am not home on the delivery date or if I miss it?+
Fragile, large and heavy deliveries are booked in advance to arrange availability accordingly, and drivers will call when on their way. If you miss your pre-defined delivery slot we can arrange for a re-delivery but re-delivery fees may apply. Smaller parcels can be left in a safe space or with a neighbour.

Still have a question about your delivery?

Our team typically replies within 24 hours on weekdays, and a little longer during busy periods.

Islington flagship

12–14 Essex Road
Islington, London N1 8LN

Mon–Sat 10am–6pm
Sun 12pm–5pm